Form 7- Leads — Vision Care Connect

OUR LEADS PROCESS:

Leads are generated via our advertisements on various platforms.
Our platforms are:
Wherever people are
- Facebook
- Instagram
- Twitter
- LinkedIn
- Email Marketing
- SMS Marketing
Our lead information is sent to our members in real time. Stakeholders become notified via email.
Vision Care Connect follows up with all leads.
Leads can expect to be contacted within an hour during working hours, within 12 hours for after hours leads (first thing in the morning the next day), and first thing Monday morning for weekend leads.
We will add scheduled appointments to a shared spreadsheet, where your practice and VCC can monitor and update the status of each patient scheduled through VCC.

Name of Practice:

How are leads handled? (ex: by a single person, call center, or both)

What is your general leads process? (ex: When/how you contact/ follow up)

Does your practice currently use any of the following:

Facebook Paid Advertising

Instagram Paid Advertising

Twitter Paid Advertising

LinkedIn Paid Advertising

TikTok Paid Advertising

Google Paid Advertising

SMS Marketing

What are your 5 primary sources for lead referrals in order of qualified leads?

Do you use a Contact Management System (CMS) for leads and follow up? If yes, what is the name of the CMS?

If not applicable, please put (N/A)

If you do use a CMS, please list the messages and timeline they are sent out to your patients

(ei: [ ] days prior to appointment, a text and email reminder are sent out to remind patients to take out contacts, day of/reminders leading up to appointment, etc.

Is there a written protocol for how your leads are distributed and responded to in the office? If so, please explain below or email information to support@visioncareconnect.com

Do you offer telehealth consults routinely in your practice?

If yes, who performs these consults; MD, OD or other? How are they performed? (ex: Zoom, Team, FaceTime, etc.)

If you do not offer telehealth consultations right now, would this be something you would consider?

Yes

If you offer or are considering offering telehealth consultations, please answer the following:

Do you charge for refractive telehealth consults?

If yes, for all types of refractive consults or specific types? If specific types, can you list them and the charge?

Do you bill insurance, if applicable for this type of consult?

Do you have a seperate schedule and scheduling agenda for telehealth consults?

Is there anything on your website describing a telehealth option for patients?

Do you offer “after hours” telehealth appointments?

If so, what days/times?

Can you name the types of visits that cannot be completed by an initial Telehealth visit in your practice?

PATIENT EMAIL LIST

Please email to support@visioncareconnect.com :

Vision Care Connect requires all members to provide an email list of all refractive surgical patients from the previous 2-5 years. This list is anonymously used to create a lookalike audience within our advertising platforms.

Please deliver this list as a CSV and include:

Age
Zip code
Email
Procedure

The list allows us to populate our initial target audience with anonymous attributes similar to your existing patients. In other words, it allows us to acquire more patients like the ones you already have.

We would be happy to answer any additional questions you may have. Please feel free to contact our BDO, Polly Neely at polly@visioncareconnect.com for more information.

VISION CARE CONNECT IS COMPLIANT WITH HIPAA RULES AND REGULATIONS.

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Form 7Leads

OUR LEADS PROCESS:

PATIENT EMAIL LIST

Form 7
Leads